Refund policy

We have a 24-Hour return policy, which means you have 24 hours after receiving your delivery to initiate a claim or return request.



To be eligible for a return, your delivery must be returned in full for credit.



To start a return, you can contact us at info@ribeyebutcher.ca


Order Cancellations

If you need to cancel your order, give us a call at your local store or send an email. All changes or cancellations must be made at least 24 hours prior to order pickup & delivery. Payments will not be refunded should you fail to give 24 hours notice of your order cancellation.